My old mobile number is lost or no longer in use. How do I reset to my new mobile number?
1. Key in your new mobile number under New Mobile Phone Number form and click Request a Security Token.
2. Key in a random number and Save Changes.
3. Click ‘Here‘ and key in the last 4 digit of the mobile phone number currently registered to your OffGamers account for authentication purposes and click Resend Security Token.
4. We’ll send a new security token to your registered email. Here’s an example of the notification:
Dear Mr X,
Your Security Token has been reset to 899861. This token will expired in 24 hours from the time you receive this email.
**** The token is effective within 24 hours from the time when you receive this notification ****
5. Once Received, key in the security token that is sent to your registered email and Save Changes. You have successfully changed your mobile phone number.
6. Please contact our Live Chat support or write to us at firstname.lastname@example.org to reset your security token IF you’ve forgotten the last 4 digit of the mobile phone number currently registered to your OffGamers account.
7. Note that verification is required in order to proceed.